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    Home WooCommerce Support Experts

    WooCommerce Support Experts

    WooCommerce Support

    Are you having issues with your WooCommerce site that you need fixed? Or maybe your business needs someone to call when an issue does arise. Both scenarios are perfect reasons to use our on demand WooCommerce support. If your site crashes, is hacked, or a plugin breaks; our support services can have your site up and running again quickly. Our small team of developers has supported WooCommerce sites for over 10 years, we have the expertise needed to get your site up and running and keeping it running. No matter what your support needs, dh42 can provide your company with the best WooCommerce Support for the most affordable prices.

    How our WooCommerce support works

    We offer a wide variety of plans; our lowest level plan features 2 hours of support. The hours in all of our plans are valid for one year from the purchase date or until you use all the included hours. Unlike other companies, our plans do not limit how many hours or incidences you can use in a month. By purchasing your support plan before you need it, you can rest assured that you have our developers on call when an issue arises. We typically have most support requests closed within the first 24 hours. Unlike our competitors, our ticket system allows you to submit tickets 24 hours a day, 7 days a week. We support all versions of WooCommerce as well. Our team has worked with WooCommerce for over 10 years, we understand some stores might have customizations that prevent upgrading. This is no problem for our team of developers.

    With our WooCommerce Support, you can:

    • Upgrade your site
    • Enhance the performance of your PrestaShop site
    • Install and test WooCommerce plugins
    • Develop custom WooCommerce plugins
    • Load test your WooCommerce site
    • Audit your WooCommerce site’s SEO
    • Fix WooCommerce bugs
    • Fix WooCommerce errors
    • Plus more

    Basic

    $250

    2 hours of support
    Get Support

    Essential

    $500

    4 hours of support
    Get Support

    Advanced

    $1000

    10 hours of support
    Get Support

    Professional

    $2000

    20 hours of support
    Get Support

    Frequently Asked Questions

    No, our plans are not monthly. You purchase the a time block and you have up to one year to use the time. We have many clients that purchase time blocks and do not use them right away, they keep them just in case an issue comes up with their shop.
    We respond to most requests within 2 hours. Most of the times with our response is letting the client know that the issue is fixed. Some issues do take longer to fix than that, especially custom work, so we cannot guarantee that your issue will be solved that quickly.
    When you run out of time and email will be sent to you. You can then purchase more time to top up your account at a discounted price.
    We bill our time against the time in your account in 6 minute increments. We do not have a minimum charge like most companies, if a task takes 12 minutes, we bill for 12 minutes, not a half hour.
    In your account you can track the used time and unused time on your time page. You can see the time per task and the time remaining in your account. account time
    The time in your account expires one year after purchase. So you can purchase time today and have a safety net when you need it.
    We are based out of Nashville Tennessee in the United States. But we have employees all over the world, namely the UK, Italy, Germany, Turkey, and Japan. We do not use Indian contractors for our development work.