Shopify Support
Are you in need of theme changes with your Shopify store? This is something we can handle. Or it might be time for a refresh of the whole store, with a new theme, new layout, and newer apps. We can handle this as well. Our team has extensive knowledge of Shopify, so we can handle your issues quickly, without any problems. At dh42 we specialize in e-commerce, so we know most of the common issues that merchants face, and we know how to get your issues worked out quickly.
How our Shopify support works
We offer a wide variety of plans, our lowest plan features 2 hours of support, the hours in all of our plans are valid for one year from purchase date or until you use all the included hours. Unlike other companies our plans do not have limits on how many hours or incidences you can use in a month. By purchasing a plan you are moved to the front of the line when you need support. We typically have most support requests closed within the first 24 hours. Our ticket system allows you to submit tickets 24 hours a day, 7 days a week unlike our competitors. Our developers have worked with Shopify for years, we are familiar with the core of Shopify and most Shopify apps. We also know the limitations of Shopify and the apps as well.
